Terms and Conditions of Website Use
Please read these Terms and Conditions carefully before using our site.
By using www.kimmandmillershop.co.uk ("our site"), you indicate that you accept these Terms and Conditions and agree to abide by them. If you do not agree, please refrain from using our site.
1. Information About Us
www.kimmandmillershop.co.uk is operated by Kimm & Miller (UK) Ltd ("we", "us" or "our"). We are a company registered in England and Wales under registration number 5964664. Our registered office address is Unit E, Bedford Business Centre, Mile Road, Bedford, Bedfordshire, MK42 9TW. Our VAT number is GB 437 4720 87.
For trade and wholesale enquiries, please visit our trade site: www.kimmandmiller.co.uk.
2. Accessing Our Site
Access to our site is permitted on a temporary basis. We reserve the right to withdraw or amend the service without notice. We are not liable if our site is unavailable at any time or for any period.
3. Orders, Payments and Delivery
Placing Orders
All orders placed are subject to acceptance and availability. We reserve the right to refuse or cancel any order.
Payment
Payments are processed securely via trusted third-party providers. By submitting your order, you authorise us to charge your selected payment method.
Delivery
We aim to dispatch orders promptly and deliver within estimated timeframes. We are not liable for delays outside our control. Please see section 4 below for further details.
4. Delivery, Returns and Refunds
Delivery
We offer delivery throughout the UK. Delivery charges and estimated timeframes are displayed at checkout. We aim to meet delivery estimates but cannot guarantee them. We are not liable for delays caused by events outside our control.
Returns & Refunds
If you are unhappy with your purchase or have received a faulty item, please contact us within 28 days of receipt. Items must be returned unused, in their original packaging, and with proof of purchase. Once we receive the item back in satisfactory condition, we will issue a refund to your original payment method.
5. Intellectual Property Rights
We are the owner or licensee of all intellectual property rights in our site and its materials. These works are protected by copyright laws worldwide.
You may print or download extracts for personal reference, but must not modify any materials, separate graphics from text, or use our content for commercial purposes without our permission.
If you breach these terms, your right to use our site will cease immediately, and you must return or destroy any copies of the materials you have made.
6. Site Updates and Changes
We update our site regularly and may change the content at any time. We are not obliged to keep material updated and may suspend access or close the site indefinitely.
7. Reliance on Information and Disclaimer
The materials on our site are for general information only. They do not constitute advice and should not be relied upon as such. We exclude all liability for any loss arising from reliance on materials published on our site.
8. Product Descriptions and Pricing
All prices include VAT (where applicable). We strive for accuracy but errors may occur. We reserve the right to correct inaccuracies and update pricing without prior notice.
9. Our Liability
To the extent permitted by law, we exclude all implied conditions, warranties and terms.
We are not liable for any loss or damage, including but not limited to:
▪️ loss of income, revenue, or profits;
▪️ loss of business or contracts;
▪️ loss of anticipated savings;
▪️ loss of data or goodwill;
▪️ wasted management or office time;
▪️ or any indirect or consequential loss.
This does not exclude our liability for death or personal injury caused by our negligence, fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law.
10. Information About You and Your Visits to Our Site
We process your information according to our Privacy Policy. By using our site, you consent to such processing and warrant that all data provided is accurate.
11. Viruses, Hacking and Other Offences
You must not misuse our site by introducing malicious material or attempting unauthorised access. Breaches will be reported to law enforcement, and your right to use our site will cease immediately.
We are not liable for any loss caused by viruses, distributed denial-of-service attacks, or other technologically harmful material.
12. Links from Our Site
Links to third-party sites are provided for your information only. We have no control over the content of those sites and accept no responsibility for any loss or damage arising from your use of them.
13. Jurisdiction and Applicable Law
These Terms and Conditions are governed by English law. The English courts have non-exclusive jurisdiction over any claim arising from or related to a visit to our site.
14. Trademarks
The following are UK registered trademarks of Kimm & Miller (UK) Ltd:
Kimm & Miller
Caffe 1461
Devil’s Head Chilli Sauce Bottle
Lavendon Manor
Chestnut Lodge
All third-party trademarks appearing on our site are the property of their respective owners.
For more information about our current trademarks and licenses, please refer to our trade site: www.kimmandmiller.co.uk.
15. Variations
We may revise these Terms and Conditions at any time by amending this page. Please check regularly to take notice of any changes.
16. Contact Us
If you have any concerns about material which appears on our site, please get in touch via our Contact Us page.
For trade and wholesale enquiries, please contact us via www.kimmandmiller.co.uk.
Thank you for visiting www.kimmandmillershop.co.uk.