FAQs

We aim to dispatch all orders within 1–2 working days. Once your gift set has left our warehouse, delivery typically takes 2 working days with our standard UK delivery service. You’ll receive an email notification once your parcel is on its way.

Yes - once your order has been dispatched, you’ll receive a tracking link by email so you can follow your parcel every step of the way.

At the moment, we only deliver to UK addresses. We’re working on expanding our delivery options soon!

We offer affordable UK delivery for £3.99 on all orders. We also offer free delivery on all orders over £40.

We hope you love your Kimm & Miller gift, but if something’s not quite right, you can return it within 28 days of receipt. Please note that food items must be returned unopened and in their original condition. For more info, see our Terms and Conditions.

Oh no - we’re really sorry about that! Please contact our customer services team and we’ll put things right as quickly as possible.

Absolutely! Just pop in the recipient’s name and address at checkout. All of our gifts are securely packaged and make great surprises delivered straight to their door.

All of our gift sets are designed in-house by the Kimm & Miller design team at our UK-based Bedford office. From ceramic mugs and novelty gifts to gourmet food gifts and more, every product is carefully crafted with creativity and customer satisfaction in mind.

Some of our gift sets are suitable for vegetarians and/or vegans, or those with specific allergies, but not all. You’ll find full ingredients and allergen information listed in the dropdown section of each product page, so you can double-check our product is suitable before purchasing. Allergens are shown in CAPITAL LETTERS so they’re easy to spot. If you’re ever unsure, please get in touch with our customer services team, who will be happy to help with any queries.

All of our gift sets are designed in the UK by our Bedford-based team. Our products are then produced by trusted manufacturing partners we work with overseas. This includes our own factory in Shenzhen, China. All of our overseas partners are BRC certified and comply to the SMETA ethical standards, so you can trust that our products meet high standards of quality and ethical production.

We’re always working to make our gifts more sustainable, innovating our packaging to reduce material usage, improve recyclability, and support responsible sourcing, with a growing emphasis on traceability across the supply chain. Wherever possible, we minimise unnecessary packaging, reduce single-use plastics, and use recyclable or reusable materials. Since 2010, we've achieved an 82.52% reduction in total plastic usage. Many of our products (like the glass jars in our sauce and spice kits) are designed to be reused or repurposed. Kimm & Miller are committed to transparent reporting, continuous improvement, and collaborative action in the pursuit of a more sustainable and resilient future.

We’re proud to work with the UK’s favourite household names. Our licensed gift ranges include brands like Costa Coffee, Nando's, Marmite, Pot Noodle, Coca-Cola, Only Fools and Horses and more. Not all of our gift sets are available to buy online (we also supply our gifts to leading UK retailers), but these are the branded gifts currently available on our site.

We are a UK-based gift company creating unique food, home and lifestyle gift sets. We specialise in creating gifts for some of the UK’s best-loved brands, with a focus on clever design, great flavour, and gift sets that bring people together.

We’re proudly based in Bedford, England. Our in-house team works from our UK office to design, develop, and deliver high-quality gifts that are sold across the UK and beyond.

We’ve been designing gifts since 2006 and have grown to become one of the UK’s leading gift suppliers. Our team has decades of combined experience in gift design, trend research, sourcing and logistics — and we’re passionate about what we do!

Our gifts are designed in the UK by our talented in-house team and developed with care. From concept to recipe development and packaging design, everything is tailored to surprise and delight. We focus on food, novelty and lifestyle gifts that are thoughtful, useful, and a little bit fun - and always designed with the recipient in mind.

Yes! We’re proud to have won multiple industry awards over the years, including wins at Gift of the Year, the B&LLA's, The Licensing Awards, and the Chamber's Small Business of the Year. These awards reflect the care, creativity, and quality we pour into every product.

As well as our own online shop, Amazon store, and TikTok Shop, our gifts are sold in major high street retailers, supermarkets, garden centres, and independent shops across the UK. You'll find most of our gift sets out in stores in the run-up to Christmas, which is always our busiest season!

We love sharing gift inspiration, behind-the-scenes moments, and new product launches over on our socials. You can find us on Instagram (@kimmandmiller), TikTok (@kimm_miller) and Facebook (@kimm.miller.uk).

If you’re a retailer, brand, or distributor interested in stocking our products or developing a bespoke range, we’d love to hear from you. Visit our trade site www.kimmandmiller.co.uk or get in touch to speak to a member of the team directly.

Yes, we’re proud to supply gift ranges to many of the UK’s leading high street retailers, grocers, online stores, and independents. We’ve been trusted by the UK's biggest household names for two decades, delivering high-quality, bestselling gifts season after season.

Absolutely - creating tailored gift solutions is what we do best. Whether you’re looking to develop an own label range or a licensed gift collection, our in-house teams can work with you to bring your vision to life.

Yes! If you're a retailer or trade buyer and would like to browse our current ranges, please take a look at our brochure.

Yes - we’re experienced licensed gift suppliers and work with multiple leading global brands like Costa Coffee, Stranger Things, Coca-Cola, Marmite, Pot Noodle, Only Fools and Horses, the RHS, and more. If you'd like our team to bring your brand to life in the gifting space, we’d love to chat - so get in touch.