Privacy Policy
Kimm & Miller (UK) Ltd ("we", "us", or "our") are committed to protecting and respecting your privacy.
This policy (together with our Terms and Conditions of Website Use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
We may collect certain information when you visit or interact with our website, and we recognise the importance of keeping that information secure and letting you know what we will do with it.
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is Kimm & Miller (UK) Ltd of Unit E, Bedford Business Centre, Mile Road, Bedford, Bedfordshire, MK42 9TW (registration number 5964664).
This policy applies only to our site, www.kimmandmillershop.co.uk. If you leave our site via a link to another site, you will be subject to that site's own privacy policy, and we encourage you to check their policies before providing personal information.
1. Information We Collect From You
We may collect and process the following data:
▪️ Information you provide when placing an order, creating an account, subscribing to our newsletter, contacting customer service, or completing forms on our site.
▪️Details of any communications between you and us, including emails and call records.
▪️Information about your purchases and interactions with our site.
▪️Details of your visits to our site, including but not limited to traffic data, location data, browser type, operating system, weblogs, and other communication data.
If you contact us, we may keep a record of that correspondence.
2. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our site.
Cookies allow us to:
▪️Ensure our website functions correctly (essential cookies, including those required for checkout and login).
▪️Estimate audience size and usage patterns.
▪️Store information about your preferences to tailor our site to your interests.
▪️Recognise you when you return to our site.
▪️Analyse overall browsing behaviour (e.g., through Google Analytics).
You can manage your cookie preferences through your browser settings. Please note that blocking essential cookies may affect the functionality of the site, particularly when making purchases.
3. How We Use Your Information
We use information held about you to:
▪️Process and fulfil your orders.
▪️Ensure content from our site is presented in the most effective manner.
▪️Communicate with you regarding your orders, returns, or queries.
▪️Provide you with information about products, services, and promotions where you have consented to receive marketing communications.
▪️Improve our products, services, and customer experience.
▪️Maintain our business records for administrative purposes.
▪️Comply with our legal and regulatory obligations.
Where you have opted in, we may contact you via email with marketing communications. You can unsubscribe at any time by following the link in our emails or contacting us directly.
4. Disclosure of Your Information
We may share your personal information with:
▪️Service providers assisting us with order fulfilment, payment processing, website hosting, and marketing services.
▪️Law enforcement agencies, regulatory bodies, courts, or other public authorities where we are required to comply with legal obligations.
▪️Prospective buyers or sellers in the event that we sell or acquire any business or assets.
We will never sell your personal data to third parties for marketing purposes.
5. International Data Transfers
Some of our suppliers or service providers may transfer and store your data outside of the UK or European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent measures, to protect your data to the standards required by the UK GDPR.
6. How We Store Your Data
We store your personal data on secure servers. Payment transactions are encrypted using SSL technology.
Where you have a password to access certain areas of the site, you are responsible for keeping it confidential. Please do not share your password with anyone.
Although we take reasonable steps to protect your data, transmission over the internet is not completely secure. Therefore, any transmission is at your own risk.
7. Your Rights
You have the following rights under the UK GDPR:
▪️The right to access the personal data we hold about you.
▪️The right to request correction of inaccurate or incomplete data.
▪️The right to request erasure of your data (the 'right to be forgotten').
▪️The right to object to or restrict processing of your data.
▪️The right to request the transfer of your data to another service provider (data portability).
▪️The right to withdraw consent at any time where processing is based on consent.
▪️The right to lodge a complaint with the Information Commissioner's Office (ICO).
You can exercise any of these rights by contacting us at website@kimmandmiller.co.uk or by writing to us at Unit E, Bedford Business Centre, Mile Road, Bedford, Bedfordshire, MK42 9TW.
We will not charge you for processing such requests unless they are manifestly unfounded or excessive.
8. Changes to Our Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.
We recommend that you check this page regularly to stay informed of any updates.
9. Contact Us
Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to:
By Post:
Kimm & Miller (UK) Ltd
Unit E, Bedford Business Centre
Mile Road, Bedford
Bedfordshire
MK42 9TW
United Kingdom